Safeguarding

Keeping your child safe comes first.

A tutor works one-to-one with your child. We treat keeping them safe as the first job, before anything about grades. This page sets out exactly how.

Every tutor is checked before their first lesson

No tutor can appear in our directory or be booked for a single lesson until their enhanced DBS check is completed and verified. That is the enhanced-level check used in the UK for people working with children.

Every tutor is interviewed personally and reviewed by our team before their profile can go live. Tutors write their own profile and set their own rate and availability. Nobody is listed until we have verified them, and we can unlist a tutor immediately if a concern is raised.

Each tutor's name, university, subjects and screening status appear on their profile in our tutor directory before they can take a lesson. You can see who is teaching your child.

All contact stays on the platform, and you see everything

Tutors never contact students privately. No personal phone numbers, no social media, no messaging off-platform.

Messages on Elysian stay on Elysian and can be read by our safeguarding team. We tell tutors and students this, and we say it here so you know before you sign up.

Lessons are booked and paid for on the platform, against the tutor's own calendar. Tutors are never given a student's private contact details, and we do not give students a tutor's.

Lessons are not recorded.

What you can do at any time

Ask to observe a lesson. Message the tutor before the lesson, or tell us, so the family and tutor can agree the arrangement.

Request a different tutor, no reason needed.

Raise a concern directly with a founder and we will review it promptly.

Reporting a concern. If anything worries you about a tutor or a lesson, email [email protected]. Our designated safeguarding lead is Howard Chan, who reads that address. If a child is in immediate danger, call 999. To report a child-protection concern to the authorities in England, contact the NSPCC helpline on 0808 800 5000.

Our details

Elysian Tutors is a trading name of ELEVATEOS EDUCATION LIMITED, registered in England and Wales, company no. 17329548. This policy is reviewed regularly. Our designated safeguarding lead is Howard Chan, contactable at [email protected].